How To Manage Poor Performing Salespeople

Taking swift corrective action with poor sales performers is the key to any sales manager's responsibilities. Nowhere is it more important than in sales to quickly take action when a sales person is not hitting their revenue targets. Management's job is to diagnose and detect the underlying reasons for a sales person not performing and to engage in corrective action in order to correct the behavior, the activity or the results as necessary. Often times, sales managers are too slow to recognize when a sales performance issue is coming to light and waits and hopes that a sales person will sell themselves out of a slump. Only through active engagement with the sales person can sales management hope to mitigate or reduce the possibilities of bad sales performance and get a sales person onto a turn around plan that will produce the results they are looking for.

The key to managing a poor performer's improvement is healthy, open, assertive discussions in a climate of accountability, as well as a friendly, helpful and supportive environment. A lot of sales managers come down hard on their people when a person is not producing the right sales revenues for the company. And a lot of times this is the most destructive thing. Sales people, just like everyone else in life, need positive motivation and empowerment in order to succeed. So, simply taking a harsh approach to an individual at the outset when the first signs of poor sales performance are occurring is not a remedy for the problem. And often times will have the very effect on a person's motivation that you're trying to avoid. A better way is to sit down and talk with the individual and understand from their perspective what's happening in the sales process or what their sales strategy or with their activity that is the underlying cause for the poor performance.

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I've met many sales mangers over my career who actually avoid confronting their sales people when they see poor sales performance. And sales people need to be confronted in an assertive and healthy and productive environment in order to understand what management's expectations are and attempt to make correction to their work and take corrective action. So a sales manager's job is not to apologize or hide from the truth, but to assertively, and in a healthy way work, with their sales people to diagnose the problem, understand what the underlying causes are for the problem, and look for solutions. The best solutions often times, come from the sales person themselves.

How To Manage Poor Performing Salespeople

In particular, most sales people understand what it is that's not going right and can reach their own conclusions regarding what they need to do in order to improve their results. So the best way to start any corrective action discussion with the sales person is to ask them what are the causes for not achieving your bookings or revenue targets, what is the competitive environment that you're in, how much activity is actually being undertaken in order to generate the level of new prospects, qualified deals, and proposals that are going to lead to the sales results that you're trying to achieve. Often times, sales people understand the root causes of their own deficiencies, and when given the opportunity, can step up and take ownership and responsibility for making changes in their daily routine, in their approach, in their technique, in their processes in order to fix the problem.

Sales management's job is to facilitate this and making sure that communication is happening that's going to diagnose the problem as quickly as it's understood and take corrective action to accelerate sales and improve overall performance.

How To Manage Poor Performing Salespeople

Cube Management helps companies accelerate their sales, by providing the Sales & Marketing talent they need to grow their business. Cube is a leading recruiting and consulting partner to mid-market and emerging growth companies in the technology, manufacturing, healthcare and business service sectors. We work across the spectrum of Sales, Marketing and Business Development, providing holistic solutions that drive revenue and profit success. Cube Management combines Strategy, Process and People, to produce great results. Download the Cube Management Recruiting Guide and the Cube Management Inside Sales Guide.

10 Ways To Manage Stress

If we can't come up with top 10 ways to manage stress, then our priorities in the area of
self improvement need readjusting.
As somebody who happens to be around a lot of personal development adherents,
I hear enough of this (in varied versions): "There is no such thing as stress". "Stress is
a phantom of our own creation." I try not to dismiss them as personal development snobs.
Because the fact is I agree with the metaphysical meaning of those statements.

The reality of today's
life however is that people ARE looking for ways to manage stress. If everything were perfect, then
we would surely not manufacture stress because we would be perfect at living the Truth that
"we create our own reality". And who would be stupid enough to create stress? But the truth is, people DO
create stress; Whether knowingly or mindlessly, is a different discussion.

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Even if stress serves its own dysfunctional purpose, most people are smart enough
to realize they do not want to be stressed for too long, as
they start to value other things more than the stress they've created. So once you've decided that your stress
needs to be calmed down, what do you turn to? I've outlined what I have discovered, through my own personal used-to-be
chaotic life, and by observing other very proactive stress managers.

10 Ways To Manage Stress

My top 10 Ways to Manage Stress

In no particular order:

1. Planning or time management

As the top Personal development teacher Jim Rohn likes to say, "if you fail to plan, you plan to fail".
Very few things happen to us by surprise. Most things that end up stressing us could have been
avoided if we'd carefully planned our time well in advance. On paper. Maintaining a daily/weekly planner
sounds unattractive and mundane, but is the best thing you could do to avoid becoming overwhelmed with
workloads. And, this leads us to the next best invention since sliced bread.

2. Outsource, outsource, outsource.

The 4-hour Work Week author Timothy Ferris puts it best, "what is it costing you
financially, emotionally and physically to postpone action? Don't only evaluate the potential
downside of action. It is equally as important to measure the atrocious cost of inaction". I dislike cleaning and organizing my house.
I used to procrastinate doing it, and felt "badly" every time I remembered I was procrastinating that area of my life.
So now I have a friend come over and do it for me. I forgo eating
out at expensive restaurants so I can afford to pay her.
So, what frivolous things are you spending money on (including those shoes
and that jewelry and those boytoys you keep buying) that you could give up in order to pay somebody to do what you hate doing?
Why fill yourself with self-hatred every time you see your unorganized house, your lawn that needed mowing 2 weeks ago, your
bookkeeping that hasn't been touch in 9 months?

3. Eat right

Another of what I use as my top 10 ways to manage stress is feeding my body right: right food, rightly. I'm one
of those hypoglycemic people, so if I allow myself to get too hungry, I'll definitely be too angry. As well, eating the wrong
foods, such as too much refined foods, irritates not only my GI tract, but also my moods.

4. Exercise eg. yoga, running

I aim to do at least an hour a day, 5-6 days a week, in the gym. When I fall off my exercise regimen, especially if I don't
exercise at all for a week or more straight, I feel my stress levels rising. Scientific backing has it that exercising
produces endorphins -- brain chemicals that produce overall feelings of euphoria. Exercises such as yoga also help in
causing one to calm the mind, focus internally and become centered.

5. Relaxing music

Instead of blasting the TV with incredibly negative news that skew my view of the world and cause me
even more irritation, I like to sometimes just put on calming relaxing music and let it play in the background.

6. Laughter

Every night I tape a comedy show that I know I can watch whenever I need a dose of laughter.
Laughter is our body's built in stress-buster. Laughter has even been documented to
lower blood pressure. In his book, Jokes and Their Relation to the Unconscious,
Sigmund Freud describes laughter
as the body's way of safely releasing anxiety, aggression, fear, and anger. Researchers tell
us that laughing decreases stress hormones including adrenaline, cortisol, epinephrine,
dopac, and the growth hormone allowing them to return to normal levels. These stress
hormones constrict blood vessels causing high blood pressure and heart problems.

7. Massage

Most people do not realize that when we stress out, the stress localizes in certain areas of our body.
Next time you feel yourself getting angry, agitated or frustrated, take the time to observe what area of your
body is experiencing the sensation. For most of us, its the neck, shoulder, back etc. Physical stress
will also cause certain areas of our bodies to tense up. An outstanding, professional massage therapist
will easily identify what areas of your body feel tense and tight. They will then be able
to work their magic fingers to help relieve tension in those areas. A good one hour professional massage is a gift I give
myself every couple of weeks.

8.Unwind drive/bike away

Another of my favorite top 10 ways to manage stress is to just get away from it all.
Many people I know will get in the car and just take a drive down the highway, take a bike ride, or even take a weekend country-drive
as a way to de-stress.

9. Meditate

Of the most useful top 10 ways to manage stress, meditation is hands down the most effective I've used. Whatever it is
that meditation does to the body, only people who meditate regularly know. Regular meditation, at least 15 minutes twice
a day not only helps me feel extremely happy most of the time, it helps my creative juices flow with ease. I feel incredibly
spiritually nourished.

10.Time out/Nap/Sleep

And the last of my top 10 ways to manage stress...........Go to bed!
I once read from a self improvement teacher that, you want to always rest before you get tired. Well, most of us
don't do it, or feel that we can't afford to do it. But what's worse is that most people won't even rest WHEN they are
stressed out and tired. They just keep on going. But over time they'll get overwhelmed, burned out and perhaps crush and burn.

Taking a time out can be invaluable; whether that is by taking a nap or a long bath, or reading an enjoyable novel, or just giving oneself a
long night of sleep for once. Of course, taking a real vacation is one of the best ways to
get rid of our grouchiness.

10 Ways To Manage Stress

For more information on how to manage stress for self improvement, please visit author's free informational website at [http://www.self-improvement-to-personal-development.com/manage-stress.html]

12 Tips to Manage Time Effectively

There never seems to be sufficient time even though there are 24 hours in a day. Where do all the time flies? Let's presume that you spend eight hours a day sleeping, you are still left with 16 hours a day. Why does it seem that you never have enough time to do what you must do?

One of the main reason we never have enough time is because we spent most of our time doing things that are not productive. Here are some examples of activities that are time killers:

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• Talking on the phone
• Checking the email every half an hour
• Traffic jam
• Watching too much television
• Gossiping

12 Tips to Manage Time Effectively

These are just some examples and the list could go on.

If you want to have time to finish all the necessary tasks, you need to get organize and manage your time wisely.

Here are few tips to help manage your time:

1. You need to set goals and write down your priorities. Set a date for each goal so that you will have a clear idea of what and when something needs to be accomplished.
2. Have a to-do list. List everything in order of importance. What need to get done now? What can wait? You need to make daily list of things that must be accomplish in that day. You also need to have weekly and monthly to-do lists.
3. Set a block of time for some specific tasks each day. Determine how long will you work on each task and how long will you take a break. An example would be: a 45 minutes work time and a ten minutes break after that. It is crucial that you stick to the timetable. It might be difficult in the beginning, but after a while it will get better.
4. Identify which task is more important to achieving your goal. Do the most important task first.
5. Delegate tasks to someone else who has the time and the expertise. Do not become jack of all trades. Do things that you like and are good at. Get someone else to things you dislike, as long as it is within your budget.
6. Keep everything organized. How often have you wasted your time finding something you need but could not find just because your desk was so disorganized?
7. If there is a big project, slice it into chunks so that you will not be overwhelmed by the size of the project.
8. Write down the pros and cons of why you should or should not do what is on the list. This will enable you to remove unnecessary task from your list.
9. Don't over commit. Learn to say *No*.
10. Don't procrastinate. Just do it.
11. Deal effectively with interruptions. Schedule a time when you will only do the task you set out to do without being sidetrack by interruptions.
12. Reward yourself when you accomplish the task you set out to do.

These are just some steps you can take to manage your time effectively. If you follow the steps outlined above for a period of at least thirty days, it would eventually be come habitual. It might seem difficult at first, but after thirty days it would become quite natural.

Time management is essentially the result of self management. Time management will enable you to achieve more in less time. Eventually you will have more time to do what you want and enjoy doing.

12 Tips to Manage Time Effectively

Marisa Singhnarinaath

Visit my site at:

http://selfhelpproductreviews.com

How to Manage Your Time Answering Questions During the CPC Exam

The Certified Professional Coder (CPC) exam by the American Academy of Professional Coders (AAPC) is the most sought after medical coding certification in the professional coding community. The majority of people who pass the exam and got certified move on to better career and salary opportunities. Certified medical coders are in high demand as employers look for certification with 2 years experience.

Importance of time management

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Which is why the CPC exam is no pushover. You're required to answer 150 multiple choice questions in a marathon 5 hours and 40 minutes. Without extra break time in between, you're left with only a little over 2 minutes to answer each question. There are plenty of horror stories of people not being able to answer all the questions in time. You're allowed to refer to your books and notes for answers so the issue is really about time. If you walk into the exam hall without a time management plan in place, you're only handicapping yourself.

How to Manage Your Time Answering Questions During the CPC Exam

Multiple passes strategy

The good news is that you can follow a tried and tested strategy to help you focus and pass the exam. Remember that each question are not equal. Some will be easier to answer than the rest. You can leverage on this little tip using a multiple passes strategy. Your goal would be to go through the exam 3 times. First pass you answer all the easy questions, second pass the medium difficulty questions, then the last pass the truly difficult ones.

Because they're all multiple choice answers, they actually carry the same weight even though the effort to answer them varies. A common mistake that students or exam takers make is to waste too much time on a difficult question at the beginning, thus depriving themselves of easier questions at the end.

Rate the questions according to difficulty

While you're going through the questions in the CPC exam booklet on your first pass, keep track of the question's difficulty with a simple mark. You can put for example, a dot next to questions that are of medium difficulty, and two dots next to really difficult questions. So on your second pass just focus on the single dot questions, and on your third pass the double dot questions. This will save you a lot of time on your second pass and third pass. There is no need to over think it, just go by your gut feeling so you don't end up spending too much time rating the questions.

Track your time and progress and keep moving

There are 150 questions you need to answer in 5 hours and 40 minutes. Your CPC exam answer grid have 5 columns containing 30 questions each. Allow yourself one hour for each column, which leaves some time at the end for review. You can request the proctor to announce as each hour elapses to remind yourself of progress. Don't be afraid to skip questions that may take a lot of time so that you can keep moving forward.

Don't leave any CPC exam questions unanswered

When the CPC exam time is almost up, use the last few minutes to guess at an answer for the unanswered questions. There are only 4 choices, which gives you a 25% chance of getting it right. Make an educated guess and you can bump up your chances to 50/50. Usually there will be one obvious wrong answer, so make sure you use all the remaining time to make educated guesses.

Practice and prepare

The best way to do well with these strategies is to practice. The experience of taking the CPC exam is very different from doing it in your home or participating in online sample exams. The atmosphere is different and there could be distractions and discomfort. Make sure you have suitable clothing to stay comfortable, eat to get your energy levels up, and get plenty of rest the day before. You'll want your mind to perform at its optimum throughout the whole duration of the CPC exam. With a proven strategy and prepared mind, there is nothing to stop you from passing the exam and get certified.

How to Manage Your Time Answering Questions During the CPC Exam

Jim regularly updates his website HowToStudyForCPCExam, about how to prepare and study for medical coding certification, medical coding in general, the certification exam, and related news about the industry. You'll find great tips and useful resources to help you get certified.

How To Build & Manage Effective Distribution Channels

Let's talk about building and managing effective distribution channels...third party distribution channels that can help your company to take itself to the top of its market and beat your competition. Many companies, for years, have looked at third party distribution channels as a vehicle for fast acceleration of their sales. There's a plethora of different types of third party distribution channels out there that you can select, develop and manage for sales success. Those range from value added resellers, to system integrators, to manufactures reps, to OEM's, to distributors, and to agents as well as international representatives. All of these types of third party distribution channels are immediately available to many companies and can be deployed for a fraction of the cost of a direct sales force.

In addition to that, the cost can be very variable and can be absorbed by the actual sales revenue as it's produced, as opposed to being up front, fixed and unavoidable when you deploy a direct field sales team or inside sales team.

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One of the biggest mistakes that companies make when they deploy a third party channels however, is to think that the companies that they sign up are going to do the work on their own without any support from you. One of the things that we've seen over and over again as companies spend a huge amount of resource and effort to go start, create, deploy third party system integrated value added reseller networks but they don't provide any resources, any management, any support to them after they come on board. If your company is thinking about deploying those kinds of third party distribution channels one of the hidden costs associated with that which you want to make sure that you factor in, in addition to discounts and commissions that you're going to pay, is the amount of sales support, distribution, product support, technical support that you're going to need to proactively supply to those resellers in order to make sure that they're optimized in their sales performance for you.

How To Build & Manage Effective Distribution Channels

A lot of companies think that if they can sign up a network of system integrators and resellers they'll go sell on their own. But the fact is, when the distribution channel of the ones that provide active support in the form of lead generation, in the form of sales support, and in the form of technical support training for their reseller, they gain active share from their resellers, so their resellers are thinking about promoting their products verses their competition. All sorts of incentives, rewards and recognition programs are available to be put in place just as you would put in place for your direct fields sales team if you were to have a direct sales force.

The rule of thumb that I've found is treat your resellers and third party distributions channels just as if they were your own employees. Understand how to motivate them, how to get to know them, create relationships with them, spend time with them in the field, make sure that they have the resources and support in order to be effective at their job and you can win the distribution channel and get them selling for you. If you think that you're going to get something for nothing from third party distribution channels, you're probably wrong. The fact is, nothing is free in sales and it certainly implies to the notion of third party distribution channels. We'll talk in subsequent articles about how you can actually improve the management you sell through using some basic techniques of channel management.

How To Build & Manage Effective Distribution Channels

Cube Management helps companies accelerate their sales, by providing the Sales & Marketing talent they need to grow their business. Cube is a leading recruiting and consulting partner to mid-market and emerging growth companies in the technology, manufacturing, healthcare and business service sectors. We work across the spectrum of Sales, Marketing and Business Development, providing holistic solutions that drive revenue and profit success. Cube Management combines Strategy, Process and People, to produce great results. Download the Cube Management Recruiting Guide and the Cube Management Inside Sales Guide.

Using Cognitive Therapy to Manage Your Anger

Anger is a normal emotion that everybody has to deal with at one time or another. For example, rage is often the typical response if you're the recipient of an insult, an unjust criticism, or a hurtful comment. It's good to vent your anger. If you keep it bottled up, over time it can cause health issues like hypertension or heart disease. But there's a right way and a wrong way to lose your temper. If your rage is making you abusive, either verbally or physically, it's time to find a way to control the problem.

A popular way of dealing with anger management issues is through cognitive therapy. A trained therapist can help you to discover alternate way to think about a particular situation and react more appropriately to your feelings of rage. This has been demonstrated to be a highly effective approach for treating all sorts of psychological problems, and temper is no exception.

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Anger management using cognitive therapy utilizes techniques that teach you to relax and use visualization to deal with your issues. This includes using specific words or mental pictures to help you calm down when your anger erupts. You also learn to recognize the underlying cause of your temper tantrums, and how to deal with your emotions in a less disruptive manner.

Using Cognitive Therapy to Manage Your Anger

Your therapist will help you to become more mindful of your rage. You will learn how to head off common situations that trigger your feelings of anger. He or she will help you to identify the reasons for your uncontrollable temper, and will work with you to create a plan to help you deal with problematic situations more appropriately.

The key to this approach is that you need to take the time to consider your reaction to a situation before responding. Essentially, you reprogram your emotional mind so that it can differentiate between the right and wrong response to any circumstances.

There are other tools that can help you manage your rage. These include relaxation techniques such as yoga, meditation, or listening to your favorite music. Regular physical exercise is also essential. You should also keep an anger journal in which you make a record of your temper tantrums, what the circumstances were, and how you responded. This will give you valuable information about the causes of your anger issues and how to deal with them more effectively.

Learning to control your anger through cognitive therapy is a process that involves not only your mind but your lifestyle. Successful use of anger management tools can help you enjoy your life and your relationships in a positive, healthy manner.

Using Cognitive Therapy to Manage Your Anger

Everyone gets angry from time to time. There are any number of situations that might cause you to erupt. However, it's important that you express your anger in an appropriate manner. That's where you need some anger management tips to help you control your outbursts.

Facilities Management Is Important

Facilities management is one of the fastest growing professions in the UK. The profession is responsible for many businesses and providing many services. Facilities management is vital to the success of any business as it provides a safe and efficient working environment, which is essential to the performance of any business whatever its size or scope.

The meaning behind the term facilities management is similar to property management but it is often only applied to larger or commercial properties where the management and operation is more complex.

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An occupier is responsible not only for funding the planning, design and fit out, but also the ongoing support and servicing of the space that has been created for the organisation. The costs that this entails, usually represents the largest financial expenditure after payroll.

Facilities Management Is Important

A facilities manager is responsible for 85% of the costs associated with the life cycle of the property. The main role of a facilities manager is to ensure that everything is available and operating smoothly for the occupants of a building.

Some of the services that a facilities management personal will provide are as follows:

o On-site facilities management

o 24/7 facilities help desk

o Archiving

o Building fabric maintenance

o Catering

o Cleaning

o Conference room management

o Energy management

o Grounds maintenance

o Health & safety

o Mailroom services

o M&E maintenance

o Project management

o Reception & switchboard

o Security - manned guarding & electronic

The job done by a facilities management team can sometimes be divided into two sections which are labeled hard and soft services. The term hard services is one that refers to aspects such as ensuring an air conditioning unit is operating efficiently and is reliable and safe. Other aspects of hard services include things such as fixing a leaking roof or converting a room into an office. Hard services are all the aspects that take a lot of specially skilled construction work and electrical work. The term soft service refers to duties such as ensuring that the building is cleaned properly and regularly. Another example of a soft service is monitoring building work.

A definition of facilities management according to The British Institute of Facilities Management is as follows:

"Facilities management is the integration of multi-disciplinary activities within the built environment and the management of their impact upon people and the workplace".

If your still not convinced about the help that a facilities management company can bring you then think of it this way, by enlisting the help of a facilities management company you will be able to get on with the actual running of your business rather than being worried about the running of your building.

By providing you with a range of help, such as what is listed above your place of business will be well taken care of. If you would like to know more information about the type of services and solutions that are on offer to you from a facilities management company then it is important that you research into what is available from them.

Facilities Management Is Important

Helen is the web master of ARCH Property Management, specialists in all aspects of Facilities Management [http://www.archpropertymanagement.co.uk/article/1/1/theimportanceofpropertymanagement.theimportanceofpropertymanagement.html].

Please feel free to republish this article provided a working hyperlink remains to our site

How to Manage Ethics in the Workplace

The effective management of ethics is sound business practice. Employees' morale is raised; bottom-line performance is improved, your corporate image is enhanced; and customers choose to form business relationships with companies that adhere to high standards of ethical conduct. One of your key management tasks is to persuade employees to accept your organization's ethical values. Here are some points to consider...

1. Understand the benefits of ethical conduct.
All key parties benefit from ethical conduct within the organization. Employees who have confidence in their management contribute to their organization's prosperity. Conversely, in an unethical climate, employee productivity declines, creativity is channeled into seeking ways to profit personally from the business, loyalty diminishes, and absenteeism and staff turnover increase. Customers prefer to be associated with and remain loyal to companies that adhere to codes of ethical behavior. Shareholders derive up to fifteen times greater return from companies with a dedicated commitment to ethical conduct. US research in the 1990s identified companies across industry sectors that had outperformed their peers. The one common quality among those companies was a demonstrated commitment to their stated values.

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2. Focus on ethical conduct.
When referring to codes of behavior, the term 'ethical conduct' is more comprehensive and more meaningful than 'ethics'. The best ethical values and intentions are relatively meaningless unless they generate fair, just, and observable behaviors in the workplace. Ethical conduct focuses on demonstrated behavior-doing, not just saying.

How to Manage Ethics in the Workplace

3. Develop a code of ethical conduct.
The best way to handle ethical dilemmas is to avoid their occurrence in the first place. The process involved in developing a code of ethical conduct helps to sensitize employees to ethical considerations and minimizes the likelihood that unethical behavior will occur. A process is outlined in How to develop a code of ethical conduct on page 18 of the e-Book Ethics.

4. Promote process.
When it comes to managing ethics and, in particular, developing a code of ethical conduct, the journey is just as important as the destination. Codes, policies, procedures, and budgets are important. So, too, is the process of reflection and dialogue that produces those deliverables. Where possible use group decision making to actively involve participation in, and ownership of, the final outcome.

5. Link ethics to other management practices.
The development of a code of ethical conduct should not occur in isolation. The creation of a values statement, for example, should occur as part of a strategic planning process. A link to ethical conduct fits ideally with this process. Similarly, any discussion about personnel policies could also reflect ethical values as they apply to the organization's culture.

6. Demonstrate ethical practices.
The best way for you and your organization to gain a reputation for operating ethically is to demonstrate that behavior-the most important way to remain ethical is to be ethical. And the best advertisement your ethics management program can have is everyone's commitment to it. Be prepared for an increase in the number of ethical issues to be dealt with. As staff become increasingly aware of the importance of ethics management, it is to be expected that more issues will be identified. As Helen Vines says in 'The Core of Good Business' (HR Monthly, June 1999): 'The most damaging thing is for management to come out with a code of ethics, or a value statement, and model a different type of behavior.'

7. Allocate roles and responsibilities.
The approach will vary according to the organization, but an appropriate structure could include the following:
• An ethics management committee, representing the entire organization, with responsibilities to include implementing and administering an ethics management program. The creation and monitoring of a code of ethical conduct would be part of that overall program.
• An ethics officer who ideally should be a senior executive but not from HR or the Legal Department. He or she must be trained in matters of ethics in the workplace and have ultimate responsibility for managing the program.
• Demonstrated involvement and support of top management. Staff and Board must see that senior management takes ethical conduct seriously.

8. Identify and model industry benchmarks.
An increasing number of companies strive to match practices with espoused values. The Soul of a Business (Bantam, 1993), for example, is an account of the way in which ethical considerations guided the day-to-day operations of the American company, Tom's of Maine. One of the company's stated values was its commitment to the health of the environment. The company, therefore, used glass containers instead of plastic, even though plastic was cheaper to purchase, label, and ship. Tom's of Maine was also committed to supporting its regional economy. Only when it couldn't purchase a resource in its local area would Tom's go farther afield. This demonstrated commitment to espoused values contributed to the company's growth and profitability and inspired others to follow its lead.

How to Manage Ethics in the Workplace

Dr Neil Flanagan provides for busy people on the go, access to essential management know-how. That's why his site is called management2go. When you visit http://www.management2go.com a FREE gift and a FREE e-Topic are yours-for-the-downloading. And you can opt to receive a regular newsletter that will keep you informed about everything management and link you to a worldwide network of people just like you. If you'd like more information about issues raised in this article, go to http://www.management2go.com/products/Ethics.html

How To Manage Temper Tantrums Of Children With Autism

Children with autism have temper tantrum problems - also called a meltdown, when it happens, they throw themselves on the floor, crying, screaming and kicking as a means of getting across that things are "not right". Normal kids have temper tantrums too, but it's not so difficult to deal with as autistic children. Here's some tips for parents on how to tame "temper tantrum"-like behaviors of children with autism, which also work for normal kids.

1. Transfer the child's attention. When the child shows signs of a tantrum, try to attract his attention to something else that he would be interested in.

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2. Ignore the tantrum. For a preschooler, ignore his tantrum but stay where he can see you; for a older child, tell him to return to his own room after he calms down.

How To Manage Temper Tantrums Of Children With Autism

3. Control yourself. Set a good example for your child, even in a tantrum, the child is learning from you.

4. Avoiding injury is the top priority during a meltdown. If the child starts to hurt himself or others, you must intervene and move the child to an safer place.

5. Describe the tantrum behavior to your child with "you lost control", not "you are too bad".

6. Find chances to give lavish praise for the appropriate behaviors. Once the child stops the tantrum, praise him for the next appropriate behavior.

7. You can comfort the child, but don't satisfy any unreasonable demands of them.

8. Avoid meltdowns in public places, people who don't know that your child is on autism spetrum will make presumptions about your parenting skills.

Hope these tips are helpful for controlling temper tantrums of autistic children.

How To Manage Temper Tantrums Of Children With Autism

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Great Lakes Student Loans Services Manage Loans for Lenders, Borrowers

The student loan industry is huge, and it is expanding as college costs rise. With students looking for ways to get into college and capital holders looking for ways to safely and lucratively invest their money, Great Lakes student loans management helps unite people who want to study with people who want to invest in their education.

Great Lakes offers all the federal loans available through the Federal Family Education Loan Program. This includes Stafford loans, which offer some funding for every year a student is in school. These can be subsidized by the federal government on a need basis, meaning that until the student finishes school, the government pays the interest on the loan, allowing the student to defer payment without capitalizing the interest. Students with unsubsidized loans also have the option of paying off the loan or just the interest while they study to avoid capitalizing the interest later.

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Other federal loans include PLUS loans, which are offered to parents of students in any year of college and to graduate students in addition to the Stafford loan. This loan comes with a minimal credit requirement, which can be met using a cosigner. Federal loans are offered through the FFEL as well as directly from the Department of Education, in order to enforce a standard maximum fixed interest rate, but share the burden (and opportunity) of funding student loans between the government and lenders. By managing FFEL student loans, Great Lakes makes it possible for private investors to tap into this market.

Great Lakes Student Loans Services Manage Loans for Lenders, Borrowers

Great Lakes also offers private or non-traditional student loans, tailored to meet both the financial needs of students and the investment and security needs of lenders. These loans make it possible for students to pay the remaining costs of their education after federal loans.

Great Lakes offers a number of services for prospective students and lenders which serve to help students plan their education, help lenders increase their business, and to generally promote higher education, which, as a higher education guaranty corporation, serves Great Lakes' interests. These resources include pamphlets and online resources outlining the benefits of receiving a college education, loan calculators for students, and loan education resources for lenders, borrowers, schools, and counselors and financial aid professionals.

For lenders and borrowers who have already established a relationship, Great Lakes has online resources for borrowers and management software for lenders. Great Lakes offers personal financial management resources for students, as well as mutually beneficial resources for helping students avoid defaulting on loans, including consolidation options.

Great Lakes student loans services help students pay for their education by providing lenders who are interested in investing in their future.

Great Lakes Student Loans Services Manage Loans for Lenders, Borrowers

http://www.CollegeStudentLoans101.info is a website fully committed to giving you the very best information regarding student loans. Whether you're suffering from finding reasonable loan rates and you'd like to know more about specific great lakes student loans, or you simply want to know the advantages of student loans consolidation service, we've got you covered!

How to Manage That Ticking Sound in Ears

Are you among the many who happens to hear a ticking sound in your ear that you just cannot ignore and have no idea where it came from? If so, then you have the condition known as tinnitus. Mind you, this is something nobody wants to have. Although it is not that critical as compared to other serious health conditions, still it can negatively affect your ways and your life in general.

Tinnitus is best characterized by a ticking or ringing sound in the hearing organ that is caused by several underlying conditions. Tinnitus sufferers experience this condition in different manners. Some hear the sound in both ears while others hear it in one ear only. Modulation and episodes also vary from person to person. In few cases, the ticking sound which can be likened with that of a clock, is audible to someone who stays a bit closer to the person with tinnitus.

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Tick, Tick, Tick

How to Manage That Ticking Sound in Ears

Ticking sound in ears may be classified as objective tinnitus or palatal myoclonous. Possibly, the source of such sound originated from the muscles of the middle ear which are connected to the nasopharyngeal muscle and ossicles. Also, objective tinnitus is another plausible effect of Meniere's disease or temporal-mandibular joint dysfunction or TMJ.

As a natural response to having been diagnosed with tinnitus is to seek treatment or any form of remedy to help manage the disorder. Most tinnitus patients assumed that their hearing is permanently damaged. The truth is, not all individuals with tinnitus have completely lose their hearing. Additionally, not all tinnitus cases are permanent. Some people experienced it for a time and eventually recovered on its own, while others unfortunately have to deal with the condition all throughout their lives. But the good news is, there are therapy options and relief that people with tinnitus can embrace.

Retrain Yourself

This may sound far-fetched but retraining yourself from the tinnitus sound is actually a good idea to unburden yourself with the stress and frustrations that come with hearing those noises. However, before retraining your brain, make sure there are no other health issues that trigger the tinnitus to surmount. If you found out of other relevant medical problem, then it will be best to seek treatment for such problem.

Furthermore, if your tinnitus is the kind that exhibits unchanging frequency, then it makes you a plausible aspirant for the recent therapy for tinnitus known as sound-based remedy or therapy. So far, such treatment has shown excellent results among many tinnitus sufferers with solitary frequency with regards to tinnitus sound. Majority of tinnitus patients get relief from sound therapy in dealing with the exasperating noise brought forth by the disorder.

The Non Western Approach

On the other hand, apart from taking advantage of sound to soothe one's hearing, acupuncture is another step that more and more people have taken into account to manage the ticking sound in their ear. If this is your choice of treatment, you ought to search for a reputable and qualified medical practitioner who conducts such. For many years now, acupuncture has been widely used as a remedy for disparate health dilemmas including tinnitus.

Stress is among the triggering factor that aggravates tinnitus episodes. Hence, listening to music is one stress-reliever that you must give a shot. Find the means to relax yourself and strive to live a stress-free life as possibly as you can and in turn, the ticking sound in your ear will hopefully fade in the background.

Still Have Questions?

How to Manage That Ticking Sound in Ears

Visit Cures4Tinnitus.com for more answers to your questions. Find relief from tinnitus, including a review of Banish Tinnitus, the best self-help eBook out there for Tinnitus sufferers.

Read our Banish Tinnitus review and find out how it has helped thousands with Tinnitus and can help you with yours.

How to Manage Your Finances - 8 Tips to Take Control of Your Finances

How to manage your finances is one of the important components of having a good life. Whether you have a smaller income or a better one, you will truly save yourself from a lot of worries and trouble if you know how to manage your finances well.

(1) Set priorities carefully plan your finances. Know your wants and your needs. Do not be confused with what you need and what you want. If you want to make big purchases like getting a home or a car, careful planning will be your key to make it a little easier.

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(2) Make a budget. It is always helpful to make a guide on your spending for the next few months. Having a plan on spending is very much helpful for you to see how much you can afford to spend in a month. Make a list when you go to the grocery or when you go shopping and keep reminding yourself to stick to the list. Sticking to your budget today is definitely one good way of being free from financial worries later.

How to Manage Your Finances - 8 Tips to Take Control of Your Finances

(3) Do not spend more than what you earn. Do not splurge on spending with your credit card if it is not clear where you will get payment for it the next month. Thinking about spending a lot today hoping you will get a job the next month is a no-no.

(4) Manage your debts. Pay your credit card promptly and do not go over your credit limit. Late payments and maxing out your credit cards will cost you expensively. When credit card companies are giving you lower interest rates, you might end up having to pay for higher fees. Late payments and overspending will likely stain your credit report in the end as well. Knowing how to manage your debts is indeed one huge step in learning how to manage your finances.

(5) Save. Make it a habit to save and include savings on your budget. Allot a percentage of your income as your savings. Having a good amount of savings regularly always helps you face your future with confidence and will save you from a lot of financial worries.

(6) Be informed. If you are borrowing money, making investments, or renting anything, always be informed with interest rates and the terms and conditions. When dealing financial transactions, it is always wise to read the fine prints. This way you will save yourself from financial troubles later on.

(7) If you want to invest your money, be wise. Know your market, know the feasibility and success rate of your investment. Especially these days where the economy is down, you also have to be careful where to invest your money. Find and study the opportunities with lower risks.

(8) Think your way out of debts and overspending. Indeed, it may be difficult for some to overcome the habit of overspending and splurging on many things in life. If you are facing the same situation, try to train the power of your mind to manage your thoughts on spending. Resist the urge to do unplanned spending by waiting for a day or two. In the end you might find out you don't exactly need it.

If you want to live a good life, know how to manage your finances as this comprise a big part of being happy and worry-free in life.

How to Manage Your Finances - 8 Tips to Take Control of Your Finances

Carolyn Anderson is a freelance author who loves to share on some tips for personal development. To learn about how you can repair your credit record, check out Attorneys Guide to Credit Repair. Also check out Mortgage Cycling Revealed, where you will find an easy-to-understand guide on mortgage reduction including effective strategies to help you pay your mortgage faster.

Management - 10 Tips For New Managers

You have just been promoted to your first management role. Chances are you are excited and at the same time slightly apprehensive about the next stage in your career.

So what are my top 10 tips for new managers so that they can hit the ground running?

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Tip 1: Believe in yourself

Management - 10 Tips For New Managers

Sometimes, when stepping into a new role, you can face a loss of confidence. Remember that those who promoted you saw your potential. Hold this thought at the forefront of your mind in the early days.

Tip 2: Accept you will have struggles

You don't want to be able to do everything in the job on day one; otherwise there is no scope for growth. Accept that, every time you take a step up in terms of the hierarchy, there are going to be struggles and challenges.

Tip 3: Take time to get to know people

You will probably find that it takes a bit of time to reach the point where you are fully utilised. Make use of this time to get to know people.

Tip 4: Get to know the culture

Every organisation has its own culture, norms and behaviours. The earlier you can get to grips with this, the easier it will be to adapt to the way of working.

Tip 5: Don't keep comparing

A trap to be alert to is making comparisons between your new job and where you have just come from. While past experience can be helpful, people will not appreciate you if you keep saying how much better you were at doing things at your old place.

Tip 6: Make your own mind up

Everyone will love to tell you about all of the good, and usually the not so good, points of others. Don't follow like a sheep, give everyone a fair chance and make your own judgements on people.

Tip 7: Make small changes to start with

You may have some ideas on changes that you want to make. At the same time, you don't want to be biting off more than you can chew. Focus on making small changes to start with.

Tip 8: Don't over promise

It can be tempting to make promises at the start which you think will be popular. However, if you fail to deliver, people will hold it against you. It's better to under promise and over deliver in my experience.

Tip 9: Be clear on expectations of others

Make a point of meeting with those that report directly to you and setting out your expectations of them in terms of what they have to deliver. Set these out in terms of written objectives and make sure you check progress from time to time.

Tip 10: Keep developing yourself

Every new job brings new challenges, so make a point of continuing to work on your professional and personal development.

The Bottom Line

Taking on your first management role is a big step so make sure you follow these simple tips and set yourself up for success.

Management - 10 Tips For New Managers

Now I invite you to sign up for my free Weekly Leadership and Management Success Tips at http://www.goalsandachievements.co.uk/?pid=26.

Duncan Brodie of Goals and Achievements (G&A) works with accountants, health professionals, teams and organisations to develop their management and leadership capability.

With 25 years business experience in a range of sectors, he understands first hand the real challenges of managing and leading in the demanding business world.

Management - How to Conquer the Difficult Job of Middle Manager

Middle management is a difficult place to occupy. It is often the place where careers are either broken or made. In fact, many business professionals find middle management roles more difficult than entry level or senior level management positions. The middle manager is not really in charge of setting direction and whatever direction is set must be done by working through others. It makes perfect sense why this role is difficult! Being a middle manager is difficult, but it is not an impossible role, however.

The first step a middle manager must take to be effective is to understand that this role requires more emphasis on other skills than the manager has used at the entry level. Specifically, the technical skills that were instrumental in her promotion are less important to her at this higher level. She must excel in her interpersonal and big picture (conceptual) skills to succeed. Her communication, judgment, conflict resolution, decision making, delegation, planning, and analytical skills are more important at this level than her technical skills. Her success as a middle manager is tied to her ability to influence and collaborate with others at all levels of the organization. If she tries to get by on her superior technical skills alone, she will set herself up for failure.

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The second step a middle manager must take to be effective is to improve his interpersonal and conceptual skills. Unless this area is addressed, he will lack the proper planning, problem solving, analytical, and judgment skills to work at this level in the organization. The best methods for improving interpersonal and conceptual skills are continuing education and mentorship. Taking high quality management seminars, attending quality internal training, doing volunteer work, and joining a professional association are all viable continuing education methods. The middle manager should also find a mentor whom he respects to serve as a resource to him. Many times making the request of a higher level manager who has shown interest in his success is all that it takes. This individual should not be his boss, however. Boss and mentor roles can conflict!

Management - How to Conquer the Difficult Job of Middle Manager

The third step a middle manager must take to be effective is to find reliable sources for ongoing feedback on her performance. A 360 degree review is preferable. The key is to identify individuals who will provide the manager with honest feedback and who do not have their own political agenda. Peers with whom the manager has an effective relationship are a source. Her boss is always a source of feedback. Of course, the better the relationship with her boss, the better the feedback is generally.

Often, the best source of feedback for a middle manager is the managers she directs, however. This does not happen easily. First, she must create a no-penalty environment where her direct reports are free to give feedback to her. This means she must be prepared to hear some frank feedback from her direct reports, act on it appropriately without emotion, and not penalize her managers for what they had to say. After several instances of this behavior, the middle manager will start building credibility with her managers. She will find they appreciate her giving them a voice in the operations. And, her direct reports will likely begin to look out for her best interests as well.

The first level manager who is promoted to a middle manager must realize that the skills that brought him success in his former role are less critical at this higher level. Next, through education and mentorship, he must develop his interpersonal and conceptual skills which are more critical to his success. Finally, the middle manager must embrace 360 degree feedback. By taking these three steps, the middle manager can improve his chances of being successful in this difficult role.

Management - How to Conquer the Difficult Job of Middle Manager

Robert Tanner is President of Business Consulting Solutions LLC, the author of Why Smart People Fail at Management, and an Adjunct Professor of Management. He provides training and development, managerial and organizational assessments, and management coaching services. With over 20 years of management experience, Robert is a seasoned business practitioner. His clients include Fortune 100 firms, start-up firms, and public agencies.

He is a frequent seminar trainer on management and leadership and was featured in Smart Business Magazine. Robert is professionally certified to administer a variety of behavioral and psychological type assessments including Myers Briggs Type Indicator™ (MBTI®) and Fundamental Interpersonal Relations Orientation-Behavior™ (FIRO-B®). If you enjoyed this article, visit the Management is a Journey blog

And join the management discussion. To learn more about his professional services, visit Business Consulting Solutions LLC.

Organizational Structures In Project Management

One aspect of project management that used to receive quite a bit of attention in the 1950s and 1960s was the project organizational structures. A myriad of new organizational structures have appeared on the scene in the last couple of decades but they still lack many of the desirable qualities in the traditional methods. Ultimately, project management directors seek organizational methods that facilitate teamwork, can maximize the use of limited resources, efficiency and quality in the way a project is completed and how goals and objectives are achieved. This article will examine the three main traditional organizational structures for project management. These three structures are functional organization, project organization and matrix organization.

Functional Organization This structure is by far the oldest of the organizational methods but remains one of the most successful. This method performs best when used for routine work functions and the upholding of quality and work standards. Functional Organization structures assign projects in two different ways. One way involves the project being assigned to a specific functional manager who then coordinates with the other departments for them to each contribute. Alternatively, projects can be shuffled around to different departments where each department manager ensures that their parts of the work have been completed.

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This method does not work very effectively when used in facilitating complex projects. One of the major criticisms of this organizational structure is the lack of built-in employee recognition, measurement and reward for project performance. Similarly, there is very little individual accountability for any project management tasks that need to be performed.

Organizational Structures In Project Management

Project Organization Project Organization is a structure that is specifically designed for executing projects. It is specifically tailored to meet the demands of complex projects by isolating unique work and maintaining a strong focus on completing the project. Once the project is completed, this structure disbands. This structure is effective in maintaining dedicated resources throughout the life of the project.

The major criticism of this structure is that it is inefficient in transferring technology and the use of resources. Also, by the time the members actually begin acting as a cohesive team, the project is over and the organization dissolves. Since this project has dedicated resources throughout its life, major inefficiency ensues when there are underutilized employees during certain parts of the project.

Matrix Organization Matrix Organization is a project management structure that evolved from the recognition of inherent flaws in the Functional Organization and Project Organization structures. Created in the 1970s, this structure combined the best components of these two structures. This model functions very well when there are multiple projects being coordinated at once. The functional managers oversee the staffing, training, job assignment and evaluation of the project's personnel. The functional specialists are assigned one or more projects and oversee that these individualized projects' achieve their objectives are completed through maximum resource efficiency.

Despite its recognition and avoidance of the flaws involved in other structure, Matrix Organization still does have some problems of its own. Individual employees report to at least two managers which can often lead to ambiguity and conflict. These problems can be avoided through good communication and solid leadership between managers.

This article simply provided an overview of several project management organizational structures. Functional Organization, Project Organization and Matrix Organization are the three most traditional project management structures that are still used today because of their effectiveness. However, do keep in mind that there are plenty of other methods available that may better suit your firm's situation. Nevertheless, the type of organizational structure that should be chosen by your firm depends on the type of project as well as the objectives and goals that it ultimately aims to achieve.

Organizational Structures In Project Management

Michael Russell

Your Independent guide to Project Management

What is Project Management Approach?

Project management (PM) is a well planned approach for a process from start to end. It is concerned with the planning and guiding of the project from start to finish. Any process needs to be guide in usually five stages. They are initiation, planning, execution, controlling and closing. PM can be applied to almost all type of projects but especially it is applicable in software development projects to control the complex process. It is an organized effort and it is planned very carefully. To accomplish a specific project, PM is essential.

PM is handled by project manager to implement the project successfully towards its goal. For successful completion of any project it is necessary to have a proper PM. The main objective of the PM is to attain its goal successfully.

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Numbers of approaches are there to manage the activities of the project. They are:

What is Project Management Approach?

The traditional approach-This approach aims towards the completion of the project in sequence or in traditional manner. For the completion of the project there are five stages in this approach. They are:

* The stage of initiation
* The stage of design or planning
* The stage of production or execution
* Monitoring and controlling systems
* The stage of completion

Extreme PM- To execute project task, the critical chain project management give more emphasis to human and physical resources. By this method of planning and managing projects all the constraints are exploited and priority is also given to it. In critical chain project management all the projects are planned and managed only when the resources are ready.

Extreme PM- Complex type of project is handled in extreme PM. In this PM experts always try to identify the different models which is 'light weight' such as Agile Project Management.

Scrum techniques and extreme programming for the development of software are used in this method. It is the combination of management of human interaction and process modeling.

Event chain methodology- The complement to the critical path method and the methodologies of critical chain project management is another method that is Event chain methodology. This PM deals with the model of uncertainty. The main focus of this management is towards identifying and managing the events or the chain of events which will affect the schedule of the project. Event chain methodology follows the following principles:

* Event chains
* Tracking with events
* Probabilistic moment of risk
* Tracking with events
* Event chain visualization

What is Project Management Approach?

Copyright © Ryan Mutt, All Rights Reserved. If you want to use this article on your website or in your ezine, make all the urls (links) active.

Read information on ERP Project Management and Definition of ERP.

6 Characteristics of Total Quality Management

TQM is a new method of quality management involving many levels and processes of different functions, but requiring an integrated cooperation. Characteristics of TQM can be listed as follows:

1. Target:

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In TQM, the most important target to achieve is Quality; Quality policy must be set toward customer. Meeting customer's needs mean satisfying every customer requirement but not trying to reach some quality standards set before. Never stop innovating - never stop perfecting the quality is one of the most important principles of TQM.

6 Characteristics of Total Quality Management

2. Scope:

To ensure the quality of service and product, TQM system requires the extending of production process to suppliers and sub-contractors. Normally, the trading of material in production may account for 70% of final product cost (depend on types of product). Therefore, to ensure the quality of the input material, it is necessary to set up specific standards for each type of material to control its quality. It is also necessary to change the method of placing order to make it suitable with the production process.

3. Form:

In stead of controlling the quality of the finished product (after production), TQM sets up plans and programs to supervise and prevent problems right before the production process. Statistical tools are used to supervise, quantitatively analyze the results as well as factors affecting the quality, consider the reasons and take appropriate prevention methods.

4. Basis of TQM system:

The basis of TQM practice in the company is Human. Talking about quality, people usually think about the product quality. But it is the quality of employees that is the main concern of TQM. Of the three factors of Business, which are hard factor (machines, equipments, money...), Soft factor (methods, secrets, information...) and Human factor, Human is of the first concern to TQM.

The basic principle for implementation of TQM is that the qualification of employees is developed fully and integratedly through training, delegation and assignment.

5. Organization:

TQM system is cross organized and functioned in order to manage, integratedly corporate with different activities of the system and facilitate group working. The implementation of TQM requires the participation of high and middle level managers. A proper organization will help duties to be assigned clearly. Thus, TQM needs new management model, with different characteristics from the previous model.

6. Management skills and tools:

Methods to implement must be based on the principle "do correctly at the very beginning", in researching and designing to minimize economic cost. Strictly apply DEMMING circle (PDCA) to make foundation for the continuous quality improvement.

6 Characteristics of Total Quality Management

I am a author of quality assurance management articles at http://qualitymanagement.hrvinet.com. You can find all templates, form, procedures of quality management, ISO...at: ISO 9001 procedures.

Why Time Management is Important

Why is time management is important? I don't know about you, but to me, if ever there was a boring topic, this has to be it. The question then is, why take an interest in it at all?

For a very simple reason, time management is about getting more value out of your time and using it to improve the quality of your life. It is more than just managing our time; it is managing about one relation to time. This is a skill few people master, but it is one that most people need badly. Without mastery of time, one will find success very elusive. It is really activity management and in my opinion, this is life management. In reality, it if you really think about it, wasting time equates to wasting one's life.

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Effective time management is the basis of good personal and professional habits. It is a conscious decision where we decide what is important and then plan our time and our lives around these things. In a profession that requires you to juggle so many tasks and responsibilities every day, effective time management is absolutely critical to your success. Everyone starts the day with 24 hours, no more and no less. How much we achieve within these 24 hours depends on how well we manage what is important to us i.e. our priorities. This could be in the areas on financial, family, physical fitness, social interaction etc.

Why Time Management is Important

An important consideration for effective time management is finding regular times in your day when you can work uninterrupted. Do remember that perfect management of time is not a realistic expectation. Doing it effectively requires us to actively clarify our priorities. This brings about peace and balance to your life. It is not necessarily about working "harder", but rather, "smarter". It is about getting yourself organized and being aware of what is important to your. It is simply based on an attitude and the choices you make.

For most people, time management is THE #1 stumbling block to their success. This is often due to underlying attitudes or beliefs. Whatever your definition of success, time management is at its core. Time never stands still for anyone, which means time management is essential. It is one of those things we'd all like to get a better handle on - the science of how to use the hours in a day more efficiently. However, take care that you do not overload yourself. It is straightforward - but it takes time.

Why Time Management is Important

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