6 Management Strategies For Organizational Change Success

Human beings tend to resist anything they view as stressful, and let's face it, organizational changes are about as stressful as it can get!

For most of us, familiarity with our surroundings, our relationships and our working environment allows us to reside safely inside our comfort zone. And comfort equals security.

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But when our comfort zone is detonated by changes in management or organizational systems, we implode, seeking the shelter of our innate desire to resist, at all costs.

6 Management Strategies For Organizational Change Success

Changes that occur outside of our control force us to adapt to new rules, new systems and new policies which can, at the outset, make us feel uncomfortable and insecure.

However, a responsible and responsive management team can intercede before staff resistance spreads like the plague and threatens the smooth transition of organizational changes.

Effective team leaders acknowledge and understand that it is a basic human instinct to react to change with resistance, even though staff may fully comprehend the reasons why changes in the organization are vital to its existence and growth.

6 Management Strategies to Avert Resistance

1. A clear outline - Discomfort and insecurity arises when staff are not made aware of the policies, principles, guidelines and structure of intended changes. Every employee needs to know how his/her position will be affected and what his/her role requires.
2. Commitment -Implementation of organizational changes will not occur smoothly if everyone - from the CEO to the office clerk - is not committed to the project and its successful outcome.
3. Advocacy - Each member of an organization who may be affected by the impending changes must be given the opportunity to express his/her opinion.
4. Responsibility - It is the role of the team leader to ensure that each employee who is responsible for a component of the change strategy is held accountable for his/her actions in implementing the changes required.
5. Acknowledgement - Evaluation and acknowledgement of the success of the change strategy at regular intervals ensures its smooth implementation.
6. Flexibility - Management needs to adopt a flexible approach to each stage of development of a change strategy so that unforeseen contingencies can be implemented, if and where necessary.

It only takes one irresolute employee to destabilize an entire workforce, so periods of internal change within an organization require management to stay vigilant for any signs of rumblings or disapproval.

Long-standing employees can feel betrayed and rejected when changes are announced by management. They often experience a sense of loss, confusion, frustration and job insecurity. The plan for job advancement they have often calculated appears to be shot to pieces.

So they react with denial and resistance to the imminent changes.

Management's ability to recognize these patterns of behavior and work to overcome any resistance establishes how well they will accomplish organizational changes. Their willingness to invest in the support and training necessary is an integral factor in achieving a positive outcome.

Employees aren't the only ones who have to adapt to changes within the organization.

Top level managers generally bear the brunt of discontented staff from the ground up. Senior managers who have been instrumental in bringing about the changes within the organization often underestimate the impact those changes will have on their employees.

Unrealistic expectations of how their staff will react (or over-react!) often causes top level managers to retreat and isolate themselves from the problem when the impact of their proposed changes filter back to them.

However, they tend to lay the blame at the feet of middle management if employees resist or complain about the changes.

Middle management tend to carry the most stress during times of organizational change. They feel "trapped", unless they have exceptional leadership skills; besieged by resistant employees who look to them for guidance yet often denied direction and focus by top level management.

Those in middle management often find themselves acting as the arbiter during times of organizational upheaval.

However, organizational changes within a business often prove to be a suitable testing ground for leadership qualities; from the employees all the way through to top level management.

Those who possess the qualities that define a good leader often emerge during the stressful environment that usually accompanies change. This creates an ideal opportunity for potential leaders to display those qualities and be recognized accordingly.

6 Management Strategies For Organizational Change Success

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Preparing For Management Responsibilities

The Webster dictionary describes a manager as 'someone who handles or directs with a degree of skill'. But this definition is not rigid as are the responsibilities. Alternatively, you can think of a manager as someone who controls resources and expenditures. A manager has 4 basic roles to play in such areas as planning, organizing, directing or leading and supervising. Is this all that it takes to become a manager? Unfortunately not; you have to be answerable for failures while credit may not be given to you for successes (unless you are the owner). To understand how to prepare for management responsibilities, let's look first at desirable managerial characteristics:

Attributes Of An Outstanding Manager

Management

An outstanding manager is respected by both his peers and upper management. He is respected because he possesses qualities which others wish to have.

Preparing For Management Responsibilities

1. Manager Is A Task Maker: A manager sets realistic targets achievable through hard work and breaks them up to share them among the team members.

2. Industrious In Nature: Typically characterized by a hard working nature and perseverance to work meticulously to promote goals.

3. Approachable: He is a vivid listener and is easily comprehendible. Available for discussions and is eager to help solve matters.

4. Respectful: It is perhaps for this character that he inspires respect from teammates. He never disrespects an individual nor does he demand the impossible. He has a perfect judgment of individual capabilities, so he acknowledges difficulties and frustrations.

5. He Is Charismatic And Cheerful: Positive in outlook and bubbly in nature.

6. Never-Say-Die Attitude: Above all else, this character self-motivates the manager. It keeps him spontaneous and resourceful.

How To Prepare For Management Responsibilities

At the core, a manager has two responsibilities. Overseeing the day-to-day activities and leading the team or organization to next level. Preparing for both of these necessitates certain carefully cultivated habits.

Dealing With Day-To-Day Activities:

The first thing to understand is that, come what may, daily activities can't be ignored. Even if there are bigger and better plans, what makes the wheel run is daily activities. Cultivate habits like following routines; ask about problems being faced by workers, don't be impatient and lose your temper, ask how you can help them finish their tasks, etc. Unless you master the daily grind, a manager can quickly find himself behind.

Leading The Team:

Taking Things With A Grain Of Salt: It might feel like you are being weighed down by the workload. But you can't just wish it away. Learn to be judicious and willing to take calculated risks. You should not differentiate workers on personal levels but must be aware of the abilities of each one. Solving problems and disputes instantaneously, not only saves the day for you but wins confidence from everyone.

Putting Your Experience To Use: Develop analytical abilities. This helps you to both envision plans and put them into concrete steps. Draw from past experiences, wherever necessary. Don't hesitate to ask questions and accept suggestions. Generate ideas by brainstorming with colleagues.

Goal Setting: Although you are managing daily activities, your main goal is organizational growth and with it, your own personal growth. You should dream big, but also set realistic goals based on assessments of scalability, need and cost factors etc.

Preparing For Management Responsibilities

Tony Jacowski is a certified Master Black Belt for Aveta Solutions – Six Sigma Online ( http://www.sixsigmaonline.org ). Six Sigma Online offers online six sigma training and certification classes for lean six sigma, black belts, green belts, and yellow belts.

Why Inventory Management is So Important

There are many different reasons why inventory management is so important in today's world. One of them is being able to know exactly how many of each product you have in stock, so you know exactly how much needs to be ordered. Without proper inventory management, you may order too many of one thing, and not enough of something else. What does this translate too? Running out and having to order more, and having an over stock of other products, costing you not only money, but available storage space.

Proper inventory management also allows you to track the products you sell. You can see at a glance what items sell the most, what time of the year that more are sold, and have a chance to see what patterns develop so you can plan your buying accordingly. For an example, if you are a clothing merchandise store, and you find that you sell more coats and hats during the fall, just before Winter, or during the Spring, then you can order more of these items before then, so there is enough merchandise before hand. It also helps you track products that don't sell as often, or at all, so you can either not order as much as your would routinely do, or maybe even decide to discontinue this product line altogether.

Management

Having the right inventory management software is just as important. Today, inventory has become streamlined, with bar codes, scanning devices, and computers, so you need software that keeps up with the latest technology. You need to be able to find out at a glance if you are running out of something, rather than going in the back or having to call the warehouse to find out. Your inventory managers need to be able to quickly and easily count how many items there are, and be able to scan the bar code and have it downloaded into the computer automatically, without having to physically write down the information and then input it into their inventory computer.

Why Inventory Management is So Important

Inventory management is vital to today's businesses, especially in the retail market. In order to keep up with sales, trends, and popularity of a certain product, or line of products, the only way to do this is if you can track what sells, how much does at certain times of the year, and what products are losing ground. This really is the only way to keep up with your competition, order the right amount at the right time, and know whether to eliminate products that just aren't selling, saving you space, time, and money.

There are an abundance of different kinds of inventory management software available on the market. These are compatible with just about any type of computer operating system you have. Not all software is the same, so you really have to take the time and make sure that it is right for your needs, and for those people who are starting off small, will be able to expand and grow as you do, without having to buy new software all the time.

Why Inventory Management is So Important

Visit Inventory Management Systems to learn more.

Domestic Waste Management

Wastes are unwanted, unusable items, remains, or byproducts or household garbage. They are also include excrement, used or contaminated water etc. Wastes are generated in our homes on daily bases. And these wastes must be handled and managed proper to avoid been a source of danger in our homes. There are various types of wastes generated in our homes that require different management system. These wastes are classified into two major forms namely solids and liquids. The liquid forms are easy to handle and manage. They connected from their sources to septic and soak away pits. These are evacuated as soon as they are filled up by waste management operators.

The solid wastes are relatively different in their management. This is because there are no built in facilities to handle them like the liquid waste. But they could be handled by proper understanding of the various types of solid wastes and their sources. The types and sources of solid waste in our home are but not limited to:

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1. Kitchen wastes such as vegetables and fruits, peels, bones, scales etc.

Domestic Waste Management

2. Metal wastes

3. Glasses

4. Plastics and polythenes

All these wastes are daily generate in our homes and it very important to handle and manage them so that they do not endanger our health.

Kitchen waste.

These form bulk of daily generated wastes. This is as a result of the fact that we feed daily. And if they are not properly handled well, they can start to decompose after 24 hours. To handle these therefore, a container with a plastic bag with cover should be provided for these wastes only. They should be placed inside the bag and container as soon as they are generated and covered to avoid rats and rodents scattering them. And as soon as they filled, disposal at the designated place should be carried out. Animal waste should be disposed the same day they are generated.

Glasses.

These wastes come from processed products we purchased from stores such as drinks, creams, broken doors and windows etc. These can be a great source of hazard in our homes if not properly handled and disposed. To dispose these therefore, a plastic or wooden create or box should be provided to stack these glasses. In some cases the manufacturers of the products buy them back from us or recycled by glass recycling companies. In this case we make some money from our wastes.

Metals

These wastes come from metal containers of foods and drinks we purchase. They should be handled with care to avoid been a source of injury. Get a plastic container with a cover to put these wastes. And as soon as they are filled up, should be disposed at the designated place or sold to the metal recycling companies and make some money.

Plastics and polythenes.

These have become a major source of waste in our homes. These wastes do not rust or decay easily and so need to be handled with care. The good thing about these wastes is they are easily recyclable. Though generated in a great measure are easy to manage.

Wastes in our homes though unwanted can be a source of extra income when properly managed.

Domestic Waste Management

Okwuegbunam Francis

How to Improve Working Capital Management

"Cash is the lifeblood of business" is an oft-repeated maxim amongst financial managers. Working capital management refers to the management of current or short-term assets and short-term liabilities. Components of short-term assets include inventories, loans and advances, debtors, investments and cash and bank balances. Short-term liabilities include creditors, trade advances, borrowings and provisions. The major emphasis is, however, on short-term assets, since short-term liabilities arise in the context of short-term assets. It is important that companies minimize risk by prudent working capital management.

What Affects Working Capital Management:

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o Organizations are generally focused on cash, accounts payable and supply chain issues. On the hand, external issues like the legal and business environment, or internal mechanisms like organization structure, information systems, can significantly impact working capital.

How to Improve Working Capital Management

o Owing to market pressures, companies are led to paying a lot of attention to producing good quarterly results quarter after quarter. Undue focus on this may sometimes produce a flattering but inaccurate snapshot of working capital performance. This also happens in companies that have a marked seasonality of operations with working capital requirements varying widely from quarter to quarter.

Measures to Improve Working Capital Management:

o The essence of effective working capital management is proper cash flow forecasting. This should take into account the impact of unforeseen events, market cycles, loss of a prime customer and actions by competitors. The effect of unforeseen demands of working capital should be factored in.

o It pays to have contingency plans to tide over unexpected events. While market-leaders can manage uncertainty better, even other companies must have risk-management procedures. These must be based on objective and realistic view of the role of working capital.

o Addressing the issue of working capital on a corporate-wide basis has certain advantages. Cash generated at one location can well be utilized at another. For this to happen, information access, efficient banking channels, good linkages between production and billing, internal systems to move cash and good treasury practices should be in place.

o An innovative approach, combining operational and financial skills and an all-encompassing view of the company's operations will help in identifying and implementing strategies that generate short-term cash. This can be achieved by having the right set of executives who are responsible for setting targets and performance levels. They are then held accountable for delivering, encouraged to be enterprising and to act as change agents.

o Effective dispute management procedures in relation to customers will go along way in freeing up cash otherwise locked in due to disputes. It will also improve customer service and free up time for legitimate activities like sales, order entry and cash collection. Overall, efficiency will increase due to reduced operating costs.

o Collaborating with your customers instead of being focused only on own operations will also yield good results. If feasible, helping them to plan their inventory requirements efficiently to match your production with their consumption will help reduce inventory levels. This can be done with suppliers also.

Working capital management is an important yardstick to measure a company operational and financial efficiency. This aspect must form part of the company's strategic and operational thinking. Efforts should constantly be made to improve the working capital position. This will yield greater efficiencies and improve customer satisfaction.

How to Improve Working Capital Management

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Project Management: History and Evolution

Project management, as we know it at present began to stretch its branches only a few decades ago, yet it was mounting around civilization from the beginning of history.

With an objective of maximum productivity with minimum participation, and to breed imagination into realism, human need for an optimal management system that can trigger workforce efficiency to yield product, that is predetermined and objectified was outlining a management system within the growth of human perception though out its evolution.

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This stream of development in its respective path also had marked its course from its source, and events in its voyages were observed and registered in the pages of history.

Project Management: History and Evolution

Turning these pages, today we witness a simple endeavor to illustrate and analyze tasks through simple bar charts cultivated seed yesterday, and within a short span of time, it had grown to a gigantic tree of the project management industry we witness at present.

"Henry Gantt" is considered to be the forefather of project management, as his planning and organizing methods with the use of the "bar charts" as a project management tool recognizes him as the foremost precursor for contemporary project management practices employed today.

However, civilization was practicing an anonymous management system for accomplishing tasks carried out by them since the beginning of civilization; as today we can witness Pyramids, Roman structures, etc as one of most exceptional achievements human workforces had ever delivered.

To consider these massive project missions without any proper management scheme would be an unjust platform to write about today for our ancestors. The conception of project management was there in the womb of our civilization from the beginning, but its name is coined and structure is fabricated by our modern world.

As a discipline, project management has evolved from numerous diverse fields, including engineering, construction, military projects, etc. If we have to mark the date of identification for this management system then we need to start not before the industrial revolution, as this revolution sprouted a complex need of organizational management and interaction. The need of budget management, workforce utilization, demand and supply scaling, compels to develop the management system that was methodological and goal oriented.

Frederick Taylor, who introduced a scientific approach for understanding productivity measurement through performance leveling, led him as the father of scientific approaches in organizational management systems.

Moreover, his associate Henry Gantt's use of the bar diagram as a gauging process for planning and controlling, acknowledged him as a father of project management tools.

But the 1950's was marked as a date for the beginning of modern project management; as before the 50's projects were managed only with the popular use of Gantt charts and informal tools and statistics.

Furthermore, the immediate launch of the Polaris submarine missile project to fulfill the need of the missile gap with Russia; the US Army systemized a "Program Evaluation and Review Technique" or PERT devised by Willard Fazar and the use of the "Critical Path Method" (CPM) a mathematical technique for management of complex projects, drives project management systems further with advances in scientific approaches.

In 1969, the Project Management Institute (PMI) was formed to professionalize and modernize through formalizing project management tools and techniques.

In addition, today with rapid technological advancement, thriving IT industries, and globalization, project management solutions are in demand throughout the world as a fundamental force to complete projects within a defined scope, time, and within cost constraints.

Management tasks, where few individuals use to manage and memorize before; now require advance systems and methodological approaches for organization decision-making and planning implementation.

At present ultra modern project management systems deliver innovative solutions and its management process possesses the latest tools and techniques, systems and schemes with scientific evidences and statistical explanations.

Project Management: History and Evolution

Author: Bharat Bista

Resource and Reference:

Surrex Project Management [http://www.surrex-project-management.com/] - Project Management Solutions [http://www.surrex-project-management.com/project-management-solutions.html] - Project Management Tools [http://www.surrex-project-management.com/]

Property Management Fees Explained

 When you hire a property management company to serve as the liaison between yourself and your tenants, you want to be sure you're getting the best possible property management services for the money. The services a property management company provides can range from ala carte to an all-in-one inclusive package. Along with that comes an array of fees for each. There is no set in stone fee structure we can provide you. But we can educate you on what common fees to expect and what each is commonly for. In the end it will be up to you to compare company fee structures and choose the best one that fits within your budget. Below are some of the most common fees and what service they provide.

Commission

Management

This is an ongoing monthly fee charged to the owner to compensate the property manager for the responsibilities of overseeing the management of their property. This fee can vary from as little as 3% to over 15% of the monthly gross rent. In place of a percentage some managers may charge a flat monthly amount which again can vary from to over 0 per month. All property management companies generally charge this fee.

Property Management Fees Explained

Lease-Up or Setup Fee

This fee is charged to the owner to compensate the property manager for their initial time invested and resources used in setting up an owners account; showing property and/or other activities resulting in tenant placement. I guess you could look at it as a "finders fee" for placing a tenant in your property. Once a tenant has been placed and first rent income comes in, the property manager will deduct this fee from the rent proceeds. Some property managers have been known to require this fee upfront prior to tenant procurement. Usually this fee is non-refundable once the property manager has started the process of tenant procurement or any legwork has been initiated with the property. This fee can vary from none to as much as the first months rent, and usually is a one-time fee per tenant.

Lease Renewal Fee

This fee is charged to the owner when a property manager renews a current tenants lease and covers the costs of initiating paperwork or communication involved in implementing the new lease document. A property manager may also justify this fee if they perform a year end inspection of property. This fee can vary from none to 0 or higher, and may be charged every time a lease renewal is implemented.

Advertising Costs

Depending upon the property management company's contract, either they will pay the advertising costs or the owner or they could split the costs. If the manager is willing to cover this cost, most likely they will charge the lease-up or setup fee as outline above. If the management company covers this cost make sure to find out what type advertising or marketing of your property is included. If it's placing your listing on their own web site and other free online classified sites you may not be getting your monies worth. They are many good rental or tenant resource online web sites that bring in qualified tenants for a reasonable fee and you will want to consider these. And don't forget about print media, yard signs, listing on the MLS or even an open house. Nothing is worst than having your property vacant, bringing in no money only because you or your property manager skimped on advertising.

Maintenance Mark-up Charges

This is one of those costs you may never really of known about or had it disclosed to you. A "Mark-up" is a charge over and beyond the final bill on maintenance and/or repair work done to your property initiated by your property management company when using their vendors or in-house maintenance staff. This should be disclosed in your Manager/Owner contract which usually will state the markup as a percentage above the final invoice from vendor. For example, your manager had to call a plumber to replace the dishwasher in your rental property. Total charges for completing the job: 0. If your property manager contract states you will incur a 10% markup on all maintenance work the actual cost to you will be 0. Just one of those things to be aware of as these all eat into your profits.

Early Cancellation Fee

The dreaded "3 months and no tenant". Your property manager insist he or she's doing everything they can to find you a tenant. But here it is 3 months and still no tenant; what do you do. Well, look at your Manager/Owner contract and that might be your deciding factor. I am not a fan of this fee, and believe it to be an unnecessary fee and for you manager out there this could be the deal breaker. I'll tell you why; if a property manager is doing their due diligence and keeping the owners in the loop as far as decision making, market conditions and communication lines open an owner will not be second guessing his property managers abilities. The odds of this scenario happening is unlikely but you must be prepared for it. A cancellation fee can range from none to over 0. To be fair, some managers legitimately deserve this fee especially if they have pocketed advertising costs, incurred lots of legwork and time invested in your property.

"You've Got To Be Kidding Me" Fees - These are ones I have personally had the pleasure of running into.

• Your property is vacant, but we still will charge our monthly commission or a small flat fee.
• "A For-Rent Yard Sign Fee". I believe this was /mo.
• "Preventive Maintenance Fee". This was to cover the "just in case" and changing out A/C filters. If "just in case" never happens they still pocket the money. I believe this was /mo and I still was charged for filters.

In Summary

Read your Manager/Owner contract, understand what you are signing, ask lots of questions and know what the fees will buy you in services. A good real estate lawyer can help in negotiating the terms in a contract that suit both parties. These contracts are not set in stone. If your property manager will not negotiate, there are other property management companies that are eager to earn your business.

Property Management Fees Explained

Karen McDaniel
Principal/CEO
Property Management Profile LLC

Property Management Profile LLC is an interactive online search engine for finding all types of full service property management companies nationwide. For any property management company that is looking to gain national exposure by capturing the attention of out-of-state investors or be found by local clientele, http://www.PropertyManagementProfile.com is the place to showcase their business model and expertise to these prospective clients.

Property Management Profile offers the most up-to-date listing of full-service property management companies. We have created our site with the idea of making it simple yet detailed enough with the right information for the investors to make wise choices when looking for a property manager to manage their investment properties.

We offer an opportunity for all property management companies to list their company on our website, whether you specialize in residential, commercial, vacation or community association management. We accept small to corporate size management companies. We also offer a Free basic listing, so you have no excuse for not being listed.

Property Management Profile has become a wealth of information and resource for the first-time landlord as well as the seasoned investors. We should know what we're talking about, as owner and creator of Property Management Profile, Karen McDaniel, has owned and managed many of her own properties. Today, all are managed by professional property management companies, so she now has more time to continue her work educating and helping others make better choices when it comes to finding a qualified property management company.

Visit us today at http://www.propertymanagementprofile.com

Top 10 Time Management Tips for Effective Office Time Management

Are you working efficiently and effectively? Do you have many productive hours of work or are you constantly distracted? In this article we give you a number of time management tips to help you organize your office time more efficiently and get more out of your work day.

Office Time Management Tips

Management

1. Get a Secretary or Answering Machine to Take Phone Messages

Top 10 Time Management Tips for Effective Office Time Management

Instead of constantly being distracted by telephone calls get a secretary or answering machine to take messages for you, then set aside time each day to focus on returning calls. By separating work and phone calls you will be able to focus more clearly on each task and get more out of your time. Effective office time management means that you need to focus on the task at hand and so an important time management tip is to do whatever you can to minimize distractions, such as the phone and email.

2. Set aside a Time to Answer Emails

Emails are another thing which affects effective office time management and can constantly distract you from focusing on the task at hand. A time management tip to deal with this problem is therefore to set aside time each day to deal with your emails and then for the rest of the day turn off your email program, or at least turn off instant notifications of emails.

3. Create a To-Do List the Day Before

To-do lists are often listed as a time management tip. Effective office time management means that before you leave the office each day prepare a to-do list for the following day and prioritize it, that way as soon as you come into the office in the morning you know what you need to focus your attention on.

4. Complete the Major Tasks First

Start your day with one of the big, important tasks and then go onto smaller and less important tasks. By first focusing on the large tasks you will get them complete in a shorter space of time and then will be able to deal with smaller tasks, whereas if you start with the smaller tasks you will soon find them filling up your day and not having time left to do the larger tasks.

5. Do Tasks that Take Less Than 5 Minutes Immediately

Effective office time management means that if you have a task you need to do that is going to take a few minutes to complete then do it as soon as you receive it, this way you will get the small things out of the way and not need to think about them.

6. Keep your Desk and Office Organized

A major cause of ineffective time management is disorganization. Keep your desk and office organized, keep everything on hand and keep things in the place you have assigned them and you will never waste time searching for the things you need or have important items go missing.

7. Prioritize

Setting priorities is vital for effective office time management. An important time management tip is therefore that you should know both on a long term and daily basis what your priorities are and should prioritize your long term goals as well as your daily to-do list.

8. Delegate

Delegation is another useful tool for effective office time management. You do not need to do everything yourself; if you find a task that someone would be able to do as well as you or even better then delegate that task to that person. Delegation does not only need to take place at work but can also take place at home.

9. Set SMART goals

Another important time management tip is to set SMART goals. SMART stands for specific, measurable, achievable, rewarding and timely. By setting SMART goals you know what you are working towards, have a way of measuring when it has been successfully completed and know when you want to complete it by. SMART goals are useful in showing you what steps you need to take in order to fulfill your dreams.

10. Choose Technology Carefully

Technology can either be useful for improving effective office time management or it can hinder effective time management. Our last time management tip is therefore to be careful when choosing the technology you use to ensure that it really does improve your productivity and efficiency and not harm it.

Effective office time management means setting SMART goals, prioritizing, focusing, and using technology that improves effective time management instead of hindering it. By implementing these time management tips you should be better able to manage your time effectively and get more out of your work day.

Top 10 Time Management Tips for Effective Office Time Management

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Basic Management Skills - What Makes a Good Manager?

Basic management skills are necessary to run a small business. Some business owners believe that leading vs managing is most important. In reality, you need to be able to both lead and manage.

What makes a good manager? There are definite business management styles and skills to focus on; specifically for small business owners. If you're the owner or manager of a small business, it's important to understand what those basic management skills are and to try to incorporate them into your own behaviors. Why? Because some skills are more successful than others and because some styles will engage your employees, while others will dis-engage them.

Management

Business management skills such as planning, decision making, problem solving, controlling and directing, and measuring and reporting are needed for the daily operation.

Basic Management Skills - What Makes a Good Manager?

Using their small business plan, effective managers direct the business operation. Communications, benchmarking, tracking and measuring are tactics and strategies that they use to check their direction, to adjust the plan (if necessary), and to move the business forward. Good managers act to achieve the desired results; and they manage people and resources to get where they want to go.

Understanding what makes a good manager, means understanding what motivates employees.  How do you build an environment and culture that encourages employees to participate? How do you increase employee productivity and employee satisfaction; simultaneously? How do you recruit the best talent, and then keep them? How do you train your staff to solve problems, make decisions, and involve others in the process? These are just some of the challenges, and responsibilities, of managing.

As a manager, you need to understand what the common business management styles are (autocratic, paternalistic, democratic, and passive are the most common styles). And you need to understand what your style is, and how that style affects business results.

Four Business Management Styles:

1. Autocratic: The manager makes all the decisions; a "command and control" (militaristic) management style. Focus is on business; doesn't want any personal 'stuff' to get in the way. The benefit is that decisions are made quickly. The cost is in high employee turn-over as employees find this style difficult, and stressful.
2. Paternalistic: The manager makes all decisions (or most of them) but focuses on what's best for employees. The benefit is that employees feel the business is taking care of them. The cost is that employees don't take care of business - they are uninvolved and have little at risk.
3. Democratic: The manager wants input from the whole 'team' and majority rules. Often good decisions are made and employees feel involved in the business (the benefit to this style) but the process is very slow and you can't always make everyone happy.
4. Passive: The manager abdicates responsibility to the employees; and calls it delegation. The benefit is that employees often step forward and learn in this environment. The cost is that the direction is scattered and there can be numerous false starts because there is no real manager.

Managers typically use more than one style, depending on the situation. If brainstorming creative new product ideas is today's focus, then the manager may want to use a democratic or passive style. If a decision about keeping or firing an under-performing employee must be made, the manager may need to use an autocratic or paternalistic style (hopefully not a democratic or passive style).

In most small businesses, the business owner is also the manager and the leader. In your business, make sure that you have a good understanding of your own business management styles, skills and qualities and learn how to control them and use them as necessary.

Basic Management Skills - What Makes a Good Manager?

To understand more about what makes a good manager, or the difference between leading vs managing, it is good to focus on the qualities of an effective manager as compared to the qualities of an effective leader.
Kris Bovay is the owner of Voice Marketing Inc, a business and marketing services company. Kris has 25 years of experience in leading large, medium and small businesses. For more pricing strategies and other small business resources and services go to the more-for-small-business website.
Copyright 2008 - 2009 Voice Marketing Inc.

Ethics in Management - Ethical Management

Facilitative and positive leadership is linked to ethics in management, and it begins with a solid understanding of the self. Some argue that the key elements to positive leadership are self-awareness, self-discipline, and self-efficacy, which then leads to the servant leader, who serves the corporation and the workers by focusing on corporate objectives and goals rather than personal goals. Self-awareness, has little to do with contemplating one's navel high in the mountains of India. It is based on a genuine understanding of one's emotions and selfish tendencies, leading to emotional control and emotional intelligence, the ability to see beyond personal aggrandizement and to display a managerial effectiveness that "does not vary" from situation to situation.

Technology has created a new, and younger, leadership corps that is well versed in technological innovation, but not so knowledgeable in management and leadership skills. Psychological knowledge can bridge that gap by providing an understanding of human factors that are usually learned, if at all, through years of on the job experience. These factors include, for example, body language, presentation of self, and motivational theory. Many theorists argue that American corporate culture was creating a Marxian like alienation in its white collar workers, who began to feel isolated and powerless in a bureaucratic world that mandated decision making and problem solving from above, and sought to remove the personality and individual characteristics of its workers. Bureaucracy and its rigid enforcement of rules and regulations was strangling innovation and satisfaction within the workforce. One solution is to eliminate the rule of bureaucracy and allow workers more input into their jobs, which would create a sense of control over their own destinies. His argument for empowerment as a source of innovation is the foundation of much of modern management and workplace theory.

Management

The ethics of management is tied closely to the pursuit of worker motivation, value acquisition and learning principles. Management must serve the company. Ethical managers must never serve themselves or their own personal agendas. To increase ethics in management, managers can nurture and foster their teams and workers by improving performance through the use of learning and value acquisition tools such as seminars, tuition reimbursement for outside courses relating to work and job performance, and encouraging workers to gain transferable skills which will benefit their careers. Ethical managers do not practice negative power and realize that educating a workforce can only help meet the company's objectives and goals.

Ethics in Management - Ethical Management

Ethics in Management - Ethical Management

John Halasz is a former writing teacher and currently a professional writer and internet marketer. He has written SEO articles and ghostwritten novels, books, and scholarly articles.

A Canisius College graduate, he went on to the University of Buffalo for his teaching certificate in English writing, earning a 3.934 GPA before going on to teach in Brooklyn, NY.

With a love for writing, and a need for a stress-free life, John Halasz quit teaching to start several successful writing business, which truly represent all marketable genres of writing.

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